X-Treme Scooter Warranty Only! Model X-360, X-150, X-010, XP-700, XG-499, XG-505, X-250, X-140, X-500, XP-489, XG-470, XG-550, XM-700 & XP-490 Welcome to Payless-Scooters X-Treme  Electric Scooters Manufacturers offers a 30-day limited bumper-to-bumper  manufacturers warranty on all X-Treme scooters and accessories. The warranty  starts the day the scooter is delivered to you. This warranty covers factory  defects. We do not cover misuse or broken parts caused by the user or by any  other event. X-Treme will pay for standard shipping service costs on the first  warranty shipment only. Any additional warranty parts that are needed will require the customer to pay all shipping and handling costs. We do offer a full  6 month even trade warranty on defective batteries. If any battery should become faulty within 6 months from the purchase date, X-Treme Scooter Manufacturers  will replace the battery free of charge. X-Treme may require batteries be returned to them for exchange. If you have questions about our warranty, please contact our support department by e-mail. A friendly representative will get back to you  quickly.X-Treme Scooters support department hours  are Monday through Friday 9AM to 4 PM Central Standard Time. Please make sure when you place your order, you educate yourself on the scootter and what you are ordering is your final decision. If  you have questions regarding the product, please contact us. We don't always  receive accurate specifications for the Chinese products we sell, returns will  not be accepted because of incorrect advertisments. We try very hard to keep  product specifications as accurate as possible. The specifications are updated  once we test the product or hear back from our  customers. What is covered & what is not  covered: 1. Scooter Body: Damage to any  plastic/fiberglass part that is a result of shipping is covered only if it  occurred during shipping. Shipping damage must be reported within 1 day to be covered under warranty. Otherwise, the plastic/fiberglass body parts are not covered under this warranty. If, after careful inspection by our shipping department it is determined that the scooter was damaged during shipping (digital photos may be required by e-mail), X-Treme Scooters at it's discretion  will supply free of charge the necessary replacement parts to fix the damaged scooter. X-Treme will not pay labor charges to install such parts. Minor  scratches are not covered under the warranty. 2. Tires, tubes &  kick stands: These items are NOT covered unless they are damaged as a  result of shipping. 3. Light bulbs & Fuses: Light bulbs are covered for 30 days only. Fuses are not covered and can be bought for less than .50 cents each at any auto supply store or Wal-Mart type of retail outlet. 4. During the first 30 days of the warranty: X-Treme Scooters will replace defective parts free of charge and free of shipping charge to the end user of the scooter. X-Treme may require some parts to be shipped  back to X-Treme before replacing those parts. Shipping costs back to X-Treme  must be paid for by the end user / customer. It is your responsibility to replace parts at your own expense. Most parts are easy to switch out. 5. Before or after the initial 30 days: You may contact X-Treme directly by calling 641-787-9220 if your scooter requires parts. For technical service and support you may open a support ticket  at http://www.x-tremescooters.com/support/ or click here for assistance. 6. Extended Battery Warranty: If your battery becomes defective within 6 months of the purchase date, X-Treme Scooters will  replace the battery free of charge. 7. Due to out extremely  low prices, no scooter replacements will be issued for any reason. Pocket Bike Warranty: "Manufactures defects will only be covered." 1. Engines are not covered.  Each engine is started, tuned up and tested before we ship the pocket bike to you. Failure to premix oil with the gas is not covered. 2. Pull starters are not covered. This item is expected to break after several uses. Pocket bike owners should keep this spare part on  hand. 3. Spark plugs are not covered. Spark plug wire is not covered if damaged from engine heat. It is suggested that each pocket bike owner keep 2 or 3 spare spark plugs on hand. 4. Tires, tubes &  flat tires are not covered unless damaged during shipping. (Damage must be  reported to us within 1 day of receiving pocket bike). 5. Kick stand is not covered. 6 . Damage caused due to an  improperly adjusted chain falling off, broken sprockets, brake rotors and wheel bearings are not covered. Customers should take care to tighten the chain after  each ride. There should be no play in the chain. 7. Battery (on super bikes & batteries in electric pocket bikes) will be covered for 6  months. 8 . Light bulbs are not covered under warranty due to  the excessive natural vibration that occurs in gas pocket bikes with 2 stroke engines. Excessive vibration is normal. 9. Gas leaks are not  covered since all gas leaks can easily be fixed.